1204 N. Yellowstone HWY, Rexburg, ID 83440 Open Mon–Fri 8:00am – 6:00pm Call 208-356-0786

Frequently Asked Questions

Plan your visit to R & S Automotive Center.

General Questions

Where are you located?

R & S Automotive Center is at 1204 N. Yellowstone HWY, Rexburg, ID 83440. Visit our Contact page for the map and directions.

What are your business hours?

R & S Automotive Center is open Mon – Fri: 8:00AM – 6:00PM. We are closed Saturday and Sunday.

How do I arrange a service visit?

Call 208-356-0786 to discuss your vehicle and arrange a visit with R & S Automotive Center. Please confirm the appointment time with our team.

Do you work on foreign and domestic vehicles?

Yes. R & S Automotive Center services foreign and domestic vehicles. Call with your year, make, model, and repair concern to discuss your vehicle.

Can I bring in a truck, SUV, or van?

Yes. R & S Automotive Center services cars, trucks, SUVs, and vans. Tell us the vehicle details and the work you need when you call.

Are your technicians ASE certified?

R & S Automotive Center employs ASE Master and Advanced Level Performance technicians. Our team handles vehicle repair, maintenance, and diagnostic concerns.

What information should I have when I call?

Have your vehicle’s year, make, model, mileage, and a description of the concern ready. Tell R & S Automotive Center about warning lights, recent repairs, and when the symptom occurs.

Which payment methods do you accept?

R & S Automotive Center accepts Visa, Mastercard, Discover, check, and cash. Call 208-356-0786 if you need to confirm arrangements for your visit.

Can I get a price before bringing my vehicle in?

Call R & S Automotive Center with your vehicle details and the service you need. A repair price may depend on an inspection or diagnosis; ask what information or checks are needed before an estimate can be provided.

Should I bring my service records?

Yes. Recent invoices and maintenance records help R & S Automotive Center understand what has already been done. Bring them along, especially when discussing recurring symptoms or scheduled maintenance.

Can I leave my keys outside normal hours?

Please call R & S Automotive Center at 208-356-0786 before planning an after-hours drop-off. Confirm whether it can be arranged and where the vehicle and keys should be left.

How long will my repair take?

Timing depends on the concern, diagnosis, parts, and current schedule. Discuss your transportation needs with R & S Automotive Center when booking and ask the team to confirm the expected timing.

Should I drive a vehicle that may be unsafe?

Do not drive with reduced braking or steering control, severe overheating, a fuel leak, or a damaged tire. Stop in a safe place and arrange roadside assistance. Call R & S Automotive Center separately to discuss a repair visit.

Can I ask about several concerns at the same visit?

Yes. Give R & S Automotive Center a list of the concerns when arranging your visit. Include symptoms and maintenance needs so the team can discuss the work and available time with you.

Where can I find help understanding a vehicle symptom?

Our Vehicle Troubleshooting Guide explains common warning signs and next steps. It cannot confirm a diagnosis remotely; contact R & S Automotive Center at 208-356-0786 to discuss an inspection.

Service Questions

Can you help with a general auto repair concern?

Yes. R & S Automotive Center offers automotive repair for cars, trucks, SUVs, and vans. Note whether the concern happens at startup, while accelerating, while braking, or after the engine warms up. Call 208-356-0786 to discuss your vehicle and arrange service.

Can I schedule routine vehicle maintenance?

Yes. R & S Automotive Center offers routine auto maintenance, including oil changes and tune ups. Bring the current mileage, your last service date, and any recent repair receipts. Mention repeated short trips or towing when discussing maintenance. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you service automotive air conditioning?

Yes. R & S Automotive Center offers car A/C service and repair. Tell us whether the air stays warm all the time, cools only while moving, or changes between vents. Mention any unusual noises when the A/C is switched on. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you provide alternator service?

Yes. R & S Automotive Center offers alternator service for charging-system concerns. Describe any battery warning light, dimming lights, or repeated need for a jump-start. Tell us when the battery was last replaced, if known. Call 208-356-0786 to discuss your vehicle and arrange service.

Can you help with my car battery?

Yes. R & S Automotive Center offers automotive battery service. Share the battery’s age, recent jump-starts, and whether the vehicle sits unused for long periods. Do not handle a swollen, leaking, or damaged battery. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you service brakes and rotors?

Yes. R & S Automotive Center offers brake and rotor service. Tell us when the noise or vibration occurs. If the pedal sinks, braking is weak, or the vehicle is difficult to stop, arrange a tow instead of driving it to the shop. Call 208-356-0786 to discuss your vehicle and arrange service.

Can you diagnose a check engine light?

Yes. R & S Automotive Center offers computer diagnostics and check engine light service. Record whether the light is steady or flashing and any change in engine performance. Avoid clearing codes before your visit because useful diagnostic information can be lost. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you offer clutch service?

Yes. R & S Automotive Center offers clutch service and repair. Tell us whether the problem appears while starting from a stop, changing gears, or climbing a hill. Avoid forcing the shifter or continuing to drive if control is compromised. Call 208-356-0786 to discuss your vehicle and arrange service.

Can you check my cooling system?

Yes. R & S Automotive Center offers cooling-system service for temperature and coolant concerns. Mention any temperature warning, coolant loss, sweet odor, or heater changes. If the engine overheats, stop safely and switch it off; never open a hot cooling-system cap. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you repair automotive electrical problems?

Yes. R & S Automotive Center offers electrical service and repair, including battery and alternator concerns. List the affected functions and whether they fail together. Bring details of any recently installed accessories or electrical work. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you service exhaust systems and mufflers?

Yes. R & S Automotive Center offers exhaust and muffler service. Tell us if the noise changes at startup or under acceleration. If exhaust fumes enter the cabin, stop safely, leave the vehicle, and arrange assistance. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you offer fuel-system service?

Yes. R & S Automotive Center offers fuel-system service for fuel-delivery and performance concerns. Mention when you last refueled and whether the problem began suddenly. A strong fuel smell or visible fuel leak requires stopping safely and keeping ignition sources away. Call 208-356-0786 to discuss your vehicle and arrange service.

Can I arrange an oil change and lubrication service?

Yes. R & S Automotive Center offers oil changes and lubrication service. Bring the mileage and last oil-change information. Tell us about oil consumption or leaks; a low oil-pressure warning is a separate urgent concern, not just a maintenance reminder. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you service radiators and water pumps?

Yes. R & S Automotive Center offers radiator and water pump service. Describe any coolant puddle, recurring low coolant level, or temperature change. Allow the engine to cool fully and avoid opening a hot pressurized system. Call 208-356-0786 to discuss your vehicle and arrange service.

Can you inspect a steering-system concern?

Yes. R & S Automotive Center offers steering-system service. Tell us whether the problem occurs at low speed, over bumps, or while turning. If steering control is reduced, stop safely and arrange a tow. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you offer suspension service?

Yes. R & S Automotive Center offers suspension work for ride and handling concerns. Describe the type of road and speed at which the symptom appears. Mention a recent pothole impact or curb contact, even if the concern developed later. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you service shocks and struts?

Yes. R & S Automotive Center offers shocks and struts service. Tell us whether the vehicle continues bouncing after bumps, feels unstable, or has developed unusual tire wear. Ask about the condition of related suspension components during the visit. Call 208-356-0786 to discuss your vehicle and arrange service.

Can I schedule a tune up?

Yes. R & S Automotive Center offers tune ups as part of vehicle maintenance. Bring service history and mileage. Describe poor starting or running separately from routine maintenance so an active fault is not mistaken for work that is merely due. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you offer transmission service?

Yes. R & S Automotive Center offers transmission service. Tell us whether the concern occurs cold, hot, in reverse, or between particular gears. Mention leaks and prior transmission work, if known. Call 208-356-0786 to discuss your vehicle and arrange service.

Can you help with wheels and tires?

Yes. R & S Automotive Center offers wheel and tire service. Share any recent impact, recurring pressure loss, or speed-related vibration. Do not drive on a flat tire, exposed cords, or a tire with a sidewall bulge. Call 208-356-0786 to discuss your vehicle and arrange service.

Do you service differentials?

Yes. R & S Automotive Center offers differential service. Describe whether a noise changes with speed, acceleration, coasting, or turning. Bring any known axle or drivetrain service history. Call 208-356-0786 to discuss your vehicle and arrange service.

Should I book a repair or a diagnostic visit?

If the cause is unknown, describe the symptoms when you call. A diagnostic evaluation can help establish the problem and the next repair step. A trouble code or a suspected part alone is not a complete diagnosis.

What information helps with an intermittent problem?

Note temperature, vehicle speed, road conditions, and whether the engine is cold or warm. A passenger-recorded sound or a photo taken while safely parked can help explain a concern that does not happen on every trip.

Can I bring records from a previous repair?

Yes. Previous invoices, inspection findings, and maintenance records provide useful context. Tell us what changed after the work and whether the original symptom returned.

Does low mileage mean my car needs no maintenance?

No. Some services are based on elapsed time as well as mileage. Follow the time or distance interval specified for your vehicle, whichever applies first, and mention extended storage or frequent short trips.

What if I do not have maintenance records?

Tell us what you know about the vehicle and its mileage. Its condition and manufacturer schedule can help guide a discussion of priorities without assuming every scheduled item is overdue.

Should I schedule maintenance before a long trip?

Allow time before departure to address anything an inspection may uncover. Share the trip length, towing plans, and any current symptoms when arranging your visit.

Does warm A/C air always mean low refrigerant?

No. Airflow, electrical controls, compressor operation, and refrigerant charge can all affect cooling. Inspection is needed to distinguish them before deciding on a recharge or repair.

Why does my A/C cool better while driving?

Air moving across the condenser changes with vehicle speed. Fan operation and other system conditions may contribute to this symptom. Tell us how cooling changes at stops so the concern can be evaluated.

Is a puddle under the car normal when the A/C runs?

Clear water from the evaporator drain is often normal condensation. Colored or oily fluid, a strong odor, or water inside the cabin should be checked rather than assumed to be normal.

Does the battery light mean I need a new battery?

Not necessarily. It commonly indicates a charging-system concern. The battery, alternator, belt, and connections need to be considered before choosing a replacement part.

Can a new battery fix a failing alternator?

A charged replacement battery may temporarily restore starting, but it does not repair a charging fault. The new battery can discharge again if the underlying issue remains.

Why does the charging problem come and go?

Heat, connection condition, belt operation, and electrical demand can affect an intermittent fault. Record when the warning appears and which accessories are operating.

Will a jump-start tell me whether the battery is bad?

No. A jump-start may restore starting temporarily, but it does not identify why power was low. Battery condition, charging performance, and connection problems can still need testing.

Can I fit any battery that physically fits?

No. Capacity, terminal arrangement, battery technology, and manufacturer requirements matter. Use the correct specification, particularly on vehicles with stop-start systems.

Why does my battery go flat while parked?

A weak battery, long storage, a light left on, or an unwanted electrical draw may be involved. Note how long the vehicle sits before the problem and mention aftermarket accessories.

Do rotors always need replacement with new pads?

Not always. Rotor thickness, surface condition, damage, and manufacturer limits affect the decision. An inspection is needed to determine whether a rotor can remain in service, be resurfaced where appropriate, or should be replaced.

Is a squeak always a worn-out brake pad?

No. Moisture, surface corrosion, pad material, and worn or loose components can cause noise. Persistent noise, grinding, or a change in stopping performance deserves an inspection.

Is brake fluid service the same as replacing pads?

No. Pads are friction components, while fluid transfers hydraulic pressure. Fluid maintenance follows the vehicle’s requirements and system condition, and is a separate service consideration.

Is a free code reading the same as diagnosis?

No. Reading codes provides a starting point. Diagnosis uses the symptoms and relevant tests to establish why the code was set and what repair, if any, is needed.

Why is the light on when the car feels normal?

Some monitored faults affect emissions or system operation before a driver notices a change. A steady light still needs evaluation; normal driving feel does not establish that no repair is needed.

Should I erase the code before my appointment?

Usually no. Clearing codes may remove useful stored information and reset readiness monitors. Let the shop know if the codes have already been cleared.

Does a slipping clutch always need adjustment?

Many modern clutches do not have a routine manual adjustment. Wear, contamination, or a release-system problem may be involved. The appropriate repair depends on the design and inspection findings.

Why is it hard to select a gear with the pedal down?

The clutch may not be fully disengaging, but linkage, hydraulic, or transmission concerns can also contribute. Avoid forcing the shifter and describe whether the problem occurs with the engine running or stopped.

Should I replace the flywheel with the clutch?

Flywheel condition and design determine the options. Heat damage, wear, and manufacturer limits need to be considered; replacement is not a universal requirement for every clutch job.

Can I choose coolant by its color?

No. Color alone does not establish compatibility. The coolant specification for the vehicle matters, and mixing unsuitable products can create problems.

Does a coolant flush repair an overheating engine?

Not necessarily. A leak, fan fault, thermostat issue, or circulation concern may need repair. The cause of overheating should be identified before treating fluid replacement as the solution.

Why does my coolant level keep dropping?

Repeated loss can indicate an external or internal leak. Topping up repeatedly does not repair it. Mention visible spots, odors, temperature changes, and any recent cooling-system work.

Why does the same fuse keep blowing?

A short circuit or excessive current may be present. Replacing the fuse repeatedly does not correct the cause. Use only the specified rating and have the circuit checked.

Can aftermarket equipment cause battery drain?

It can, although factory components or a weak battery may also be involved. Tell us what was installed and whether the concern started afterward.

What helps diagnose an intermittent electrical issue?

Record the affected features, weather, and conditions when it happens. Photos of warning messages taken while parked can help. Avoid changing several parts before the fault is evaluated.

Does a loud exhaust always mean the muffler is bad?

No. Leaks at pipes, joints, or other components can also increase noise. Inspection locates the source before the repair is selected.

Can a loose heat shield cause a rattle?

Yes, but hangers and internal exhaust components can also rattle. Note whether the noise appears at a particular engine speed or over bumps.

Is it safe to drive with exhaust fumes inside?

Do not continue using a vehicle with fumes entering the cabin. Stop safely and arrange inspection or towing. Carbon monoxide exposure can be dangerous even when there is no obvious odor.

Will a fuel additive fix hesitation?

Not necessarily. Ignition, air intake, fuel delivery, and engine controls can produce similar symptoms. Additives do not repair failed components or electrical faults.

Does every car have a routinely replaceable fuel filter?

No. Designs differ, and some filters are integrated into other assemblies. Follow the vehicle-specific maintenance schedule instead of applying a universal interval.

What should I do if I smell gasoline?

Stop safely and avoid ignition sources. A suspected fuel leak needs prompt professional attention; arrange assistance rather than continuing to drive.

How often should I change my oil?

Use your vehicle’s manufacturer schedule and oil-life system, including time limits and any severe-use guidance. Engine design, oil specification, and driving conditions determine the appropriate interval.

Can I use any synthetic oil?

No. Synthetic oil still needs the correct viscosity and performance approvals for the engine. The word synthetic alone does not establish suitability.

Should I ignore oil use between changes?

No. Check the level as instructed in the owner’s manual and record how much oil is added. A leak or change in consumption should be discussed even if the next oil change is not due.

Does a coolant leak mean the radiator has failed?

No. Hoses, connections, the reservoir, pump, and other components can leak. Locating the actual source helps avoid replacing the wrong part.

Are all water pumps driven by the same belt?

No. Pump designs vary and may use an accessory belt, timing drive, or electric motor. Vehicle-specific design affects access and related service recommendations.

Can stop-leak replace a radiator repair?

A sealing product does not establish the cause or condition of a leak and can complicate later service. Discuss the leak and the appropriate repair before adding products.

Does every vehicle use power-steering fluid?

No. Electric power-steering systems do not use hydraulic steering fluid. Check the vehicle design and owner’s manual before adding any fluid.

Will an alignment fix loose steering?

Not if the cause is a worn or damaged steering component. Mechanical condition should be evaluated before relying on alignment to correct the symptom.

What should I report about a steering noise?

Mention whether it occurs at low speed, while parked, at full steering travel, or over bumps. Also describe any change in effort or steering response.

Is every bump noise caused by a bad shock?

No. Links, bushings, joints, mounts, and other components can make noise. An inspection is needed to locate movement or wear rather than guessing from the sound.

Can suspension wear affect tires?

Yes. Worn components or poor wheel control can contribute to irregular tire wear. Tire pressure, balance, and alignment can also matter.

Do suspension repairs require an alignment?

Some repairs change suspension geometry and may call for an alignment check. The recommendation depends on which parts are serviced and the vehicle design.

Are shocks and struts interchangeable?

No. They perform related damping work, but their design and structural role differ. Replacement parts must match the vehicle’s suspension.

Should shocks be replaced in pairs?

Replacing both on an axle is commonly considered to maintain balanced damping, but the recommendation should reflect vehicle requirements and component condition.

Does a bounce test prove my struts are good?

No. A simple bounce check cannot assess every operating condition or related component. Road behavior and a proper inspection provide a fuller picture.

What is included in a tune-up?

There is no universal package. The vehicle’s service schedule, engine design, mileage, and condition determine which plugs, filters, inspections, or other work are appropriate.

Will new spark plugs fix every misfire?

No. Coils, fuel delivery, wiring, air leaks, or mechanical concerns can also cause misfires. Diagnosis helps determine the actual cause.

How often should spark plugs be replaced?

Intervals vary substantially by engine and plug specification. Use the manufacturer’s schedule and records of previous replacement rather than a single mileage interval for all vehicles.

Will a transmission fluid change stop slipping?

Not necessarily. Incorrect level or fluid may contribute, but internal wear, controls, or other faults may require repair. Diagnose an operating problem before assuming fluid service is the cure.

Do all transmissions use the same fluid?

No. Automatic, manual, and CVT designs may require very different specifications. Use the exact fluid required for the vehicle.

Should transmission fluid be serviced at a universal mileage?

No. Follow the manufacturer’s requirements for the particular transmission and driving conditions. Towing or other demanding use may affect the recommended schedule.

Should I inflate tires to the number on the sidewall?

Use the vehicle’s specified cold inflation pressure, usually on the door placard or in the owner’s manual. The sidewall maximum is not the normal target for every vehicle.

Does a tire-pressure light mean the tire is punctured?

Not always. Temperature changes, low pressure, a leak, or a monitoring-system concern may be involved. Check pressures safely and have repeated loss evaluated.

Can every puncture be repaired?

No. Location, size, tire condition, and whether it was driven underinflated affect repairability. Sidewall damage and other unsafe conditions may require replacement.

Is differential fluid the same as transmission fluid?

Not necessarily. They may be separate systems with different lubricant requirements. Some transaxle designs combine functions, so the vehicle’s layout and specification determine the correct service.

Will fresh gear oil eliminate a whining noise?

Not if worn gears, bearings, or another component are responsible. Fluid condition and level matter, but an operating noise needs evaluation.

Do limited-slip differentials need special lubricant?

Some require a particular lubricant or friction-modifier specification. Follow the axle manufacturer’s requirements rather than adding a universal product.

Still have a question?

Tell us what your vehicle is doing and we’ll discuss the next step.

Call 208-356-0786